Skills & Competencies for Facilities Manager

Facilities Manager job profile

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JOB SUMMARY for Facilities Manager

Manages the maintenance, construction, repair, and refurbishment operations of one or more facilities or properties.

JOB RESPONSIBILITIES for Facilities Manager

Implements policies and procedures that ensure the optimal functioning of buildings, grounds, and associated equipment. Monitors daily building operations of all systems, including mechanical, electrical, plumbing, HVAC, safety, and waste management to ensure reliability. Tracks work orders for quality, adherence to service standards, and budgeted guidelines. Trains supervisors and employees in best practices for maintenance work, service and safety standards, and local laws and regulations. Oversees vendors or contractors engaged for construction projects.

Facilities Manager SALARY RANGE

BASE 50%
$114,778
TOTAL 50%
$122,414
Job Level
M02
Job Code
MM18000033
Education/Degree
Bachelor's Degree
Reports To
Director

Facilities Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Facilities Manager skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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1 hard skill or competency (industry competency) for Facilities Manager

1 Industry Competency – HVAC
Proficiency Level -3
Skill definition-Designing, developing, maintaining, and updating Heating, Ventilation, Air-conditioning and Cooling system.
Level 1 Behaviors
(General Familiarity)
Describes the HVAC airflow principles and concepts.
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Level 2 Behaviors
(Light Experience)
Reports HVAC-related problems and malfunctions to senior management.
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Level 3 Behaviors
(Moderate Experience)
Tests HVAC components to ensure the equipment works at its highest efficiency and performance level.
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Level 4 Behaviors
(Extensive Experience)
Oversees routine and preventative maintenance to guarantee the availability of HVAC systems.
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Level 5 Behaviors
(Mastery)
Generates design and layout of HVAC systems to accomplish as-built installations.
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3 Facilities Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Facilities Manager
Proficiency Level - 4
5 Competency for - Facilities Manager
Proficiency Level - 5

10 general skills or competencies (Job family competencies) for Facilities Manager

1 Job Family Competencies – Operations Management
Proficiency Level -3
Skill definition-Planning, controlling, organizing, and directing different operations within a business to achieve the highest level of efficiency.
Level 1 Behaviors
(General Familiarity)
Explains the operations protocols to be able to contribute to its goals and objectives.
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Level 2 Behaviors
(Light Experience)
Gathers insights to support the continuous improvement of business operations.
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Level 3 Behaviors
(Moderate Experience)
Submits regular operations performance reports to evaluate the production performance.
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Level 4 Behaviors
(Extensive Experience)
Partners with the operations management team to ensure various plans are executed as designed.
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Level 5 Behaviors
(Mastery)
Establishes strategies to drive effective operations management and improve company profits.
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2 Job Family Competencies – Contractor Management
Proficiency Level -3
Skill definition-Selecting, managing, and analyzing contracted services to guarantee it meets the organization's facility operations and performance goals.
Level 1 Behaviors
(General Familiarity)
Identifies and describes the concepts and definitions of contractor management.
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Level 2 Behaviors
(Light Experience)
Informs the management of contractor complaints and maintains accurate documentation of contractor violations.
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Level 3 Behaviors
(Moderate Experience)
Performs risk assessments to monitor contractors' safety and implements appropriate action plans.
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Level 4 Behaviors
(Extensive Experience)
Oversees management of third-party maintenance contractors to ensure compliance with contractual obligations.
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Level 5 Behaviors
(Mastery)
Develops quality assurance plans and processes to ensure efficient field inspections and contractor audit collection.
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3 Facilities Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Facilities Manager
Proficiency Level - 4
5 Competency for - Facilities Manager
Proficiency Level - 5

13 soft skills or competencies (core competencies) for Facilities Manager

1 Core Competencies – Business Acumen
Proficiency Level -2
Skill definition-Insight into our organization's business, goals, and values. Ability to design and implement initiatives that facilitate successful outcomes.
Level 1 Behaviors
(General Familiarity)
Explains our key business strategies and priorities.
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Level 2 Behaviors
(Light Experience)
Reports and communicates market and competitor status regularly to the management team.
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Level 3 Behaviors
(Moderate Experience)
Evaluates supply chain efficiency with an eye toward improving shortcomings.
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Level 4 Behaviors
(Extensive Experience)
Leverages the latest technologies and tools that enhance business analytics.
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Level 5 Behaviors
(Mastery)
Designs and implements feedback loops to identify and promptly address business problems.
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2 Core Competencies – Budgeting
Proficiency Level -3
Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Explains the different purposes and uses of our organization's budgets.
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Level 2 Behaviors
(Light Experience)
Produces budget reports showing planned vs. actual variances highlighted and explained.
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Level 3 Behaviors
(Moderate Experience)
Reviews and helps approve major budget adjustments to negotiate and reconcile line variances.
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Level 4 Behaviors
(Extensive Experience)
Monitors budgeting processes to ensure adherence to our organization's financial practices and standards.
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Level 5 Behaviors
(Mastery)
Forecasts asset needs to leverage available inventory and data compilation for annual budgeting.
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3 Facilities Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Facilities Manager
Proficiency Level - 4
5 Competency for - Facilities Manager
Proficiency Level - 5

Summary of Facilities Manager skills and competencies

There are 1 hard skills for Facilities Manager, HVAC.
10 general skills for Facilities Manager, Operations Management, Contractor Management, Corrective Maintenance, etc.
13 soft skills for Facilities Manager, Business Acumen, Budgeting, Planning and Organizing, etc.
While the list totals 24 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Facilities Manager, he or she needs to be proficient in Business Acumen, be skilled in Budgeting, and be skilled in Planning and Organizing.

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